Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual. ...Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you. ...a c johnson
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Product item we were looking for at a price 2nd to non found else where, updates and service both great. ...Carillion LGS Dave Evans
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absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete ...jonathon cooke - na
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant! ...Richard Stevens
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I item was competitively priced & arrived when expected. - perfect. ... ...Mark Haley
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An excellent service.
Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.
As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.
Thank you again. Frank ...Frank Bailey
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excellent service agents also very helpful thanks. ...MR LAMI EL-NAKIB
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one. ...Julius Ross
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