On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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First class service, items delivered on exact day stated.
...Richard Allison - RAE
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easy and cheapest way to by boiler parts will use again
...Alexander E Lawson
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l found your sevice and products very competitive and delivery excellent.
...martin brookes
trelleborg.com
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Many thanks for sorting out the problem of delivery.
...Charlie Gregg
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks
...Rick Upchurch
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Hi..
I received my order nextday,,: thank you.
...arkersel
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just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive
...barbara dyball
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Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.
...Richard C Shirley
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All OK thank you.
...Philip Gasson
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£
£38.14 
