|Good price and excellent service !!
...Design and Technology Services Ltd
|Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Arrived in good order exactly on time and as stated in the catalogue.
...Greg Borgartz - Essex Wildlife Trust
|The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
|Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.
|I item was competitively priced & arrived when expected. - perfect. ...
|Item delivered quickly. Good service, but delivery expensive to NIreland.
|Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for.
|good friendly service