great service, quick delivery and informed at every stage of the order, will use you again. ...james pettitt
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Quality products at a reasonable cost. Items were delivered as soon as they were available from manufacturer. 1 of 6 items found to be damaged but was immediately organised to be replaced.
Overall a Good service and good communications by Mytub and i would use again. ... Adrian Russell
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Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap. ...Graham Jones
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Thanks very much parts arived just when we needed them.
...art cooling services
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We were happy with our online purchasing experience and the items arrived in good time - thank you ...Sensemaster Ltd
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Excellent seller, no problems with sale or delivery,would recommend them ...James Minty
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I have to say the service and fast delivery of the parts I ordered are very impressive. I will definately us MyTub again and will recommend them to all my colleagues ...harveyheating
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Very pleasant service - which is why we used you rather than another supplier of the same product. Very prompt and positive response to our price match request. Highly recommended.
...Joanne Ison
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails. ...Peter Hull
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