Great communication throughout the transaction. Will use again ...keith russell
|
Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub. ...Karen Jacks
|
Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service. ...Mr Gregor W. Jack
|
Item sent quickly and with good packaging, thank you. ...c. dunkley
|
I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
------------- -----------------
Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub ...Mr K. Chapman
|
The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time. ...John A Downing
|
Prices very competitive, delivery took a while, I guess as you had to order the parts to send me. I ordered 3 and only got 1 but I didn't realise till two weeks after order arrived so didn't feel I should mention it.
...STEVE SPOONER
|
Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks. ...Carl Whorton
|
Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
Max Soudain ...Max Soudain
|
Many thanks a very good part to improve the operation of our boiler unfortunately it had 1 item missing from the kit the 90 deg elbows please can you also put the customers name on the delivery note. It is installed and working well. you could make people more aware of this part and its benefits ...Mike Maynard
|