The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
...Wayne Hinton
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finally received my order on wednesday 15th febuary when it should of been delivered on the 6th febuary which you did e-mail me and tell me what the problem was, which i was greatful of as i thought it had gone somewhere else. Thankyou for all your e-mails and keeping me up to date with my order.
...David Weaver
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts
...Kevin Enfield
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Great service. came really quick. Very happy with the product.
Thank you very much
...Louise Silk
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Delivered my item as per the description and on the date advised. Great price too.
...Julie Lacey
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Quick service and great communication.
...Piers Walker
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
....
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
...Zoe Metcalfe
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
...David Simister
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either.
...James Bastow
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£
£32.21 
