I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future. ...Nick Cox
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Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements. ...Arthur Avery
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again. ...Mr. M. Hedger
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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All good. Arrived on time & in good condition. Wolseley need to update their product database. ...Steve Faley - Ondemand Plumbing
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Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny! ...Paul Williams
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Ordered Thursday morning explaining it was urgent.
Arrived Friday at 10:00am - fantastic service!!
Cheapest on the internet by 7%.
Would recommend mytubs to anyone ...Alan Henderson
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient ...Sylvia Lanchester
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