|thanks for fast delivery highly recommended
|Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as
...Peter D Allum
|Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson
|Very good communication. Delivery worked a treat. Excellent service.
|Thank you so much for all your help with my recent order and enabling me to be able to collect it instead of paying for postage. Your help and assistance has been very much appreciated, thank you.
|Item delivered as communicated, cheapest price i could find and good customer service.
|I was very impressed at how quick the order arrived at my address. and even more impressed at the fact you sourced the part
Our local Plumb Centre said it was unavailable
Thanks and I will be recommending you to everyone
|Great service, regular updates nice to keep me informed, will use again if i need parts for anything else.
|I have no complaints at all - the part was delivered on time and there was no problem with the order.
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry