|Excellent customer service would definetely use again
...craig fairhurst - williams car and commercials
|The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
|the staff at mytub were very helpful in finding the part i needed for my shower and even though the part was only £10 the level of service i received was oustanding from start to finish you would think i had spent thousands of pounds, excellent communication, i was kept upto date at every stage of my order and very fast delivery. this has to be the best company on the internet, staff who are genuinely interested in helping no matter how much money your spending, service at its greatest. thank you Mytub
|Excellent service. Sought discontinued items for me and delivered promptly.
|Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again.
|You offered a first class service with uptodate messages being forwarded to me as to where my order could be collected.
My order was made available ahead of time and was collected from the appropriate store with no fuss at all.
Thank you very much. I shall use you again if the need arises.
...Jean W Hatton
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good
|Excellent professional service,I was always kept in touch-keep it up
...Mr J Hoare
|Exactly as dscribed. Item delivered quickly. Thank you