Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Brilliant service...and best of all excellent price!
Would thoroughly recommend!
...SunniG
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.
...Andrew Vogel
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Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
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Good price & quality, but delivery quite slow.
...Timothy Salter
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied.
...GENGENWIN
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Excellent service.
Free delivery
Hassle free
...D Bailey
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
...Martin Nickless
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Once again Fantastic service on a hard to find item.
Thank you very much!
...Tom Hawthorne
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Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.
...Steve Edmondson
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£
£32.21 
