thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...Vinay Thadani
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Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub. ...Barry Osborne
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I was very impressed with the service I received when buying my sink. The price was the best I had found anywhere and although I had to wait for it to come into stock the delivery was on time and the day I was told it would come.
Customer services was excellent with extremely polite update phone calles to my enquiries.
Thank you for a great service. I would recommend you to anyone. Also great website, really easy to use. ...Sarah Stanley
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Materials arrived at the right place at the right time at the right price
what more could be asked for ...Richard Kirton
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Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
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Items received.
Everything is ok.
Thx.
J-Pierre Rizzo ...Rizzo J-Pierre
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub ...Mr T M J Leeming
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Very helpful, would not hesitate to use this company again.
Thank you. ...Andrew Thorpe
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Excellent service and communication. Thank you! ...Brian Rattley
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