Excellent service from ordering to delivery. Well done
...Terence Gill
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Many thanks for your help Little known Ideal Standard part was traced for me successfully.
...John G
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Order processed very quickly and great communication about my order. Arrived within the week, good service!
...Paul Johnston
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Quality courteous service and efficient delivery.
...Clifford Slocombe
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Delivered the day you said excellent service.
Ray Ward
...Ray Ward
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price.
...Stephen Hinton-Smith
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place
...Andre Botherway
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Excellent service and good communications! Managed to get me a sink unit which was no longer readily available, direct from supplier. Delivered ahead of schedule. First class!
...Robert Holland
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Excellent service form MyTub. Email communication very good, delivered the goods to the door of our house very quickly - even faster than stated in the emails. Radiators delivered were in good condition, and the correct parts. Price was better than competitors, will use MyTub again.
...Alan Walton
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£
£67.63 
