Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ...Alison Findlay
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Washers received yesterday. Many thanks. ...Sharon Forbes
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1st class - will use again ...paul thomas - globe plumbing
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many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives ...Ray Smith
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Right part delivered promptly. good service ...Andy Hayter
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ...John Birkett
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Good prices, delivered quickly, good range of products. Ill be back!! ...Michael Anson
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Good price, good service - delivery on time and good communication. ...Pauleen Blampied
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Great service, kept me updated along the way. I recommend using this company! ...peter Jones
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