|Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again.
|parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
|Excellent service from ordering to delivery. Well done
|Good speedy service with no hitches. I just worked.
|Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
|Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
|Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.
|very helpful quick service, thank you
|wondeful service, my solar heating fluid arrived first thing in the morning the very next day. You cannot inprove on that. many thanks
|Very prompt delivery and goods at the right price