Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
...Philip Ford
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I have only been using a computer fora month so it is all a steep learning curve to me at 80years of age. This was my first attempt to order on line and iwas learning on the go! However I did manage the order "eventually" and found it easy once I mastered the art so your programme must be user friendly or I couldnt have worked it out. Thank you for that and your help with delivery dates good service I thought. I can only get better! Irene Beeden
...Irene Beeden
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again
...Simon Shields
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To the mytub organization
Thanks very much to mytub for their supply of swan neck type taps which were delivered on the date as I was advised.
The taps were supplied at a very reasonable price.
So a first class service from mytub - well done.
Thanks
Donald Adie
Stepps Glasgow
...Donald Adie
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you.
...John P. Scrivens
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1st class service Thank you
...Mr G Robinson
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.
...Louisa McRobert
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Many thanks for the prompt execution of my order and will certainly recomend and use your services in future.
Regards
DJ.
...D.K. John
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Good service,would be happy to purchase from My Tub again
...J.D.Gillam
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£
£211.42 
