Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information.
...Chris Flack
|
Many thanks for your efficiency. I have collected my order from Yeovil Plumb Center this morning.
...Gill Smeeth
|
I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response.
...Stephen Watts
|
While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
|
Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson
...john robson
|
Good delivery, products received in good condition, all as ordered.
Good service
...Southcroft Engineering Co Ltd
|
Fantastic service and really helpful chasing down delivery
...Simon Macpherson
|
Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.
...Stephen Hayward
|
A Fast Delivery
...Reece Bevan - Plumb Factory
|
Thanks for the service. Everything went really well and the delivery driver was helpful towards my heavily pregnant wife.
...Craig
|
£
£2.95 
