Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you.
...Christine Sutton
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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very good service. very expensive delivery.
...Stuart morton
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.
...Andrew Smith
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Excellent service with regular updates on delivery. Product was as advertised on website which was easy to navigate.
...Stephen Dines
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Speedy service - goods as described - Thanks
...Colin Carruth
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you.
...Denise Hammond
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.
...ISTL Engineering Limited
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.
...Mr David James Forder
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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£
£7.60 
