|order is complete we will pick it from yours monday
...MRS K K DHANDA
|the service was fine.
|I placed my order yesterday at 17.43 and recieved the goods early this morning.as a retired purchasing manager I can only comment on what an excellent service
|arrived on time
just what was wanted
...mr andrew r dartnell
|Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks.
|recieved with thanks
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service.
...John R Thomas
|Parts arrived in perfect order, exactly as requested, Good Job
|Great service, very speedy, and very helpful call centre,