Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Awesome prices and fast delivery. ...Douglas McConnachie
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Received my order and I am highly satisfied with the service.
Many thanks ...Mrs Sandra Thomson
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave ...David Andrew Nichols
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Excellent service, really prompt to reply and helpful.
John ...John Corrall
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Excellent service and communication
Good price
Well done ...Edward French
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From order to delivery and quality of goods, everything went as smooth as a babys bum. ...Allen Dodd
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Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included. ...Dr Alexander Morrison
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service. ...John R Thomas
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Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
Thank you. ...philip sutton
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