Customer FeedBack

A great service. Nick H

Hi
the part arrived although the outer packaging did not have the full address, but it did have the post code on it. The delivery operative had to open the packaging to get the full address of the invoice inside.
Thanks

Order received in good condition and on the day stated thank you.

Would I use you again the answer is yes without hesitation.

I have been looking for this part for 18 months,and no one seemed to be able to supply it until I found My Tub Ltd,not only did they have the part but delivered it to my door in less than a week. Many many thanks.

Arrived as ordered on the day advised. Very good service and excellent communication throughout.

Very happy with the product and delivery thankyou

Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future.

I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.

No problems. Quick and efficient service.

My package arrived safely. Thank you for an excellent customer service.

Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks.

Received in very fast time, great communication, item well packaged, great to deal with.
would deal again and recommend you,
Many Thanks for a hassle free order 1010
Wayne Lomax

perfect thank you

Order arrived quickly and was perfect for my purposes. Thanks.

Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though

Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply.

Good service.

Very quick delivery product as described

Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again.

Great service. came really quick. Very happy with the product.
Thank you very much

I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you

No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.

Regards
Martyn G.

Speedy delivery all as ordered.

Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright

All worked well, will definately use again. Thank you

Order arived a day earlier than promissed. Many thanks.

excellent service agents also very helpful thanks.

Fast delivery. Very happy with item

We have received the toilet seat but it has some blemishes in the moulding of the seat

long del date given but goods did arrive on date due now fitted thanks for your efficient service

Excellent service- thank you. I will be passing on your details to others.

First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...

Many thanks.

Ross Williams

Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced

Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks

Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again.

Received item and happy with product, but delivery took ages. Thanks

My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks.

Christine
I picked up my parts today, thank all the team for there help

order completed as stated many thanks

Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints

Very happy with the whole process. Many thanks.

Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.

Thank you.

excellent service,with very quick delivery.highly recommend

The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me.

great service,quick delivery,recommend to anyone

As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan

Briilliant service thank you very much. Good communications.

good and fast service

Fantastic Service.

VERY QUICK DELIVERY. VERY PLEASED WITH PRODUCT.