Customer FeedBack

very good service. The diver phoned when almost arrving for delivery. A ver good system !

Thank you, for your super fast and great service.

Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service

In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub

I had tried everywhere to obtain grill oven element for my cooker and you were the only company able to fulfill my order, couple that with exceptionally fast delivery makes you one of the best suppliers of domestic spares I have found. Will definitely be added to my list of suppliers.

Next day delivery for a part for a forty year old gas fire. Very impressive.

We were pleased with your prompt and excellent service. Will have no hesitation in using you again.

Order was delivered very quickly and efficiently.

Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help.

Excellent Service

Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.

I found the Mira shower Slider at a good price and had free delivery even if it did take 10 days. Fine if not an emergency situation.

Delivery date well communicated and delivered as promised. Excellent service.

My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.

Good afternoon

Order received , very pleased with service.

Thank you

Kevin

Co C P Jefferies

Many thanks for sorting out the problem of delivery.

Good service. Arrived as ordered.

Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.

Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.

Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.

The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day.

fantastic service - my shower supplier plumbcenter said the item was unavailable yet my tub found the item made by plumbcentre..! and sent it to my local plumbcenter branch - jeanette from my tub was very helpful and i would use them again

Excellent service, delivered as promised. Very happy.

Good God its here already. You guys dont mess about do you..Thank you for helping me provide a fast response to clients.
Arden Gas Services.

very good all round service, Thank You very much

I was very pleased with the service I received from My Tub both on the phone and the quick delivery.

Great service. Arrived on time. No hussle.

The service provided was good and the staff who was dealing with my order was very helpfull.

Thank you,

M Kemperle

Great service, regular updates nice to keep me informed, will use again if i need parts for anything else.

very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done.

Excellent Service

goods received thank you.

You didnt tell me the items were not in stock until after i had placed the order. Thats a bit sneaky as other suppliers tell you before you place the order and give an estimated delivery date. I suggest you start doing this as next time I will be more carful in placing an order with you until I have looked at the other sites forst.

would like to thank mytub for finding the part i needed so urgently it took a couple of weeks for the part to come but was well worth it as it was a very hard part and almost obbsolite part to get thank you mytub ..

thank you for a speedy and efficient service, My filters are working perfectly

All delivered as promised. thank you

Accurate description, very good service and speedy delivery with excellent pricing. Would definitely purchase from here again.
Thank you

Very happy with the item and customer service was excellent,and a mention about Christine
Who delt with me,she was prompt with replys and patient with my questions that I was asking ,just wish all online companys where as efficient as this on ,will be using again in the future and will recommend to everyone
Thanks again
Darren

Item deliverd quickly. Totally happy with it.

Excellent service - order correct and on time.
Thank you

excellant site, great service, great product and great website to find what you are looking for. Will use again due to the fast delivery and great service that you gave to me. product identicle to item required so there was no need to mess around, simples.

very good service. very expensive delivery.

Ordered and delivered the next day. Very pleased.

Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
Kind Regards
Richard

As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done

thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james

Entirely satisfied with your service - many thanks.

Very obliging staff and delivery when expected. Thank you.

Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :

I could not find this part anywhere else, as now obsolete.
I was kept upto date with progress.
Really pleased.
Thanks

Excellent service - as always. A pleasure to pat you on the back!

Very good service as always

Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.