Customer FeedBack

Great service, thank you

Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again.

The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you.

The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.

Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.

prompt service, kept informed every step of the way

A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.

Very slow and your updates were a waste of time as they contained no tangable information.

We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.

Not very good, doubt Id use you again.

Regards, D. Brotherton

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Dear Mr Brotherton

Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.

Regards
MyTub

As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again.

I was without a working fridge for about a week while waiting for a part ordered from another supplier. Eventually found out that the part was out of stock. Found you guys on the web ordered the part with next day delivery and thank goodness we have cool beers and cold milk. I would like to say thank you to Jeanette who took my call, she was very helpful.
Thank You
JohnM

Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.

delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers.

Very good and efficient service. Thank you.

Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.

PFN.

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Dear Paul

Thanks for your input we are looking into the notes order on the emails.

As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.

Regards
Steve Marshall

The service and continued update of delivery was excellent. the price was also competitive I would use the company again and recommend them.

Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.

Order arrived safely on time, well packaged. Items are correct. It is satisfying to know that elements from ancient toaster are still available at reasonable price. I shall be looking at "Mytub" again when I need parts for domestic appliances.

good service

Just what I wanted. Good product. Good price. Thanks

Excellent service, kept me informed of expected delivery. Thank you

everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery!

Mirror arrived on time and very securely wrapped. Good quality

Good communications and excellent service again.

Brilliant service, thank you. Robin

Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday.

Could not fault the service!

Fantastic service,as always.Fast delivery,good price,what more can i say!

thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you

Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you.

the price I paid was very resonable, the delivery could have been quicker as the supplier I regularly use took receipt of this days before the actual delivery date.
I thought this would be sent direct
I infact asked how long this order would take to deliver and was told it was with woolsley waiting to be delivered two days later. You would please and maybe have returning customers if the delivery was quicker.
In general I am pleased with your service. Thankyou

Item arrived the next day , great service !!

Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again.

more than pleased with service kept me up to date all the way, would not hesitate to shop again

Goods delivered as described.
Would use my tub again.

Products delivered exactly as described and in a timely manner. Great service. Thank you mutin!

Im not one of those "Oh it was wondeful darling" types but I have to say that myTub was really impressive.
- Good prices
- Clear delivery dates that you can confirm before ordering
- Super-speedy response to any queries.
So - everything was great: thanks.

couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you

Excellent service from start to finish. When I phoned with an initial query it was dealt with very promptly and I was kept informed of the delivery date throughout the whole process. Delivery arrived exactly when I was told it would. Thank you very much.

Goods arrived promptly, for which thank you. kind regards, Anne Wolf.

Very happy with the service over all and incredibly happy with the price. Would use again speedy delivery and great contact.

Good prices great service very helpful and friendly team.

Really good service and quick delivery, would definatly use again.

Regards

Iwan

Nothing bad -helpful response, competetive price and timely safe delivery

I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.
Phil NE

Received excellent service and communication in up-dates on delivery details. Product was as expected.

Quality service, there was a delay on the delivery of one item but was kept fully informed of developments. Nice to deal with an organisation where the people are knowledgable, helpful and appreciate the customer. Top marks. I have already recommended you to a number of friends.

Good price and delivered as promised Thank You

Goods received in good time, thanks.

good service and price
would use again and recommend
thanks

Very satisfactory. Will use you again.

Excellent service. Prompt delivery. Will definitely use you again!!!

Many thanks