Customer FeedBack

Very Good service Thank You

Good communication,quick delivery and good value, just the service we are all looking for

Your service was very good and friendly, my only problem was finding you in the first place! The Johnson Controls network was almost impossible to work through as I did not know the part numbers of the replacement parts for my old Penn range items.
Also the name "Mytub" did not at first register in my mind as a supplier of JC parts.
However, having found you I shall be pleased to use your company for my future needs!

Best price and next day delivery, nuff said

First Class!

Hello sir,
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 2.8.0.3 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 2.8.0.3.
Already my thanks.
With best regards.
G. Delaere

Hallo. As you said this item is no longer available. You have offered to look at alternatives. The cooker is a Belling Farmhouse Cookcentre Model No 110 serial number 62100009. The obsolete part number was 082604898.
Many thanks Brigitte Studley

part received in very quick time & very well packed excellent service recomended

The product arrived on time and in perfect condition. Messages were left to advise me of progress of my order, couldnt ask for more. I kept the details on the company as I will be placing my next order here. Thank you.

I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future.

The services and shopping experience with MyTub from ordering to
delivery were 1st class

There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end.

Excellent and efficient service. Thank you!

Very pleased with the sevice and the staff as all we very helpful !

Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress.

Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know

Cheers D.H.

Thanks...Great service !

Very efficient service. I requested some parts which sales assistant ordered from manufacturer and sent to me free of charge! They could have easily charged me at least for P&P but chose no to which is extremely rare in this capitalist, profit driven economy! Very happy! thank you very much and all the best with business! Would definitely recommend!

Great service, competitive pricing. Would definitely recommend MyTub to others.

Excellent prompt service - would have no hesitation in recommending

Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.

Good service thanks - kept me advised well on status of order. Goods packaged well.

My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them.

Fast efficient delivery. Thank you

Order arrived Friday one week after I ordered it. I was in no rush as I just wanted to replace a water filter. However, ifsomething had been broken and needed urgent attention this would not have been a good service compared to many other internet trading companies.

Price good especially as I ordered enough filters to get free delivery.

We have received the order thank you and all looks satisfactory.

The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time.

I was very pleased with the service and the goods were delivered on time and well packaged I would use this company again without doubt well done.

Super fast delivery and great price very pleased got me out off a problem

I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly.

Prompt, efficient and cost efficient service and products

It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future.

Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would.

Great doing business with you
Yours sincerely
Mark
CLM Maintenance.

Good price and easy to deal with MyTub, but surprisingly long delivery time.

Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet

very good prompt service

It has been a pleasure to order with Mytub. Delivery was very good

I picked up my goods from Plumb&Parts at Unit 29 & 30 Anniesland Village Business Park Glasgow G13 1AY as directed. This was all very efficient thank you but unfortunately the coal matrix was damaged and a new one had to be ordered. I am awaiting this part. The service so far has been very satisfactory and the part should arrive within the next day or so.

Many thanks

Lynn Mitchell

Good.

I was really impressed with the help received from customer services and the excellent next day delivery. Thank You

Quick delivery and exactly as ordered. Will definitely use again.

The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again.

Item received exactly on time, many thanks for great service

Hi, Many thanks,, excellent service.

L payne

Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.

arrived on time
well packaged
just what was wanted

Good communication about progress of the order. Tank received on the expected day, thanks.

Bought Three Ideal EVOMAX 100 boilers for my school, delivered on time pleased with service.

Everything received as requested. Many thanks

Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.