Customer FeedBack

Everything perfect! Quality and price the best and delivery speed amazing.
On my favorites now!
David

Extremely pleased with the product which is good quality and just right for our needs in the bathroom. My Tub were very good at keeping us updated with when the product was being delivered just a pity there was a bit of a wait for it to be supplied. When it did come it was via a Plumb Store, Epsom lorry which is local to us!! despite ordering from MyTub in Tyne & Wear!!!!

Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.

good product long a long wait for delivery

order delivered correctly and promptly. Thanks

Best price I could find for what I wanted, very efficient and prompt delivery by cheerful driver, very pleased

excellent item exactly as described, deliverd very quickly thank you very much!!

Quality products at unbeatable prices, great people to deal with and free delivery to Inverness!

recieved order thank you for your exelent servis a plesure shopping with you

Good price, fast delivery, very pleased with communication and product.

We are a manufacturing company operating in Australia and we order control components from mytub due to there competitive pricing and excellent service. They offer better delivery times than many local suppliers and are always helpful with any enquires we have.

Goods delivered on time.

Brilliant range of products at lowest market price.
Top quality service including rapid delivery.

The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason.

very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected

My Quinn radiators arrived on time and in perfect condition.

Hi - confirmation that our order arrived safely. Thanks

Very prompt service. The goods were exactly as I ordered

Prompt delivery and good customer service on the phone. Thanks

Hi

Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.

Kind regards

George

Good service and communication - would recommend.

Good service and after sales support.

Very Good service

Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone

Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.

Excellent service as usual, communication great despite a delay in getting part, well done and thank you

Many thanks for processing my order which I have received.
It would have been more convenient for me if you had used HM Post for delivery.

Thank you.
Liam Sheridan.

order received complete and on time with your usual efficiency. thank you

excellent service thank you

I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service.

recieved with thanks

My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.

Many Thanks

Peter

Radiator casing arrived early on the requested day and in good condition. However, the packaging was partially open, allowing the parts supplied to be visible.
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Hello

As we use our own distribution the goods are carried from the store to the van to your home, theres no need for any packing the goods are handled with care.

Regards
MyTub

Good products,delivered on time,great service.

Lovely company to deal with, although the item went astray, the staff kept me up to date with progress without me having to chase it myself. Item just what i needed, a replacement divert-er saved me having to replace an expensive tap and pay a plumber. would highly recommend this company and would not hesitate to use them again.

All delivered without hitch

long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue.

Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned.

Excellent, fast and efficient service.
Thanks

Arrived on time and as ordered
Good Value

Prompt, efficient and relaiable.

Fast delivery thank you.

Thanks for your excellent service. Will use you again when necessary

Item received with thanks.

A very prompt service, many thanks.

hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks.

The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place

Exceptional service. Programmer arrived next day

I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks!

The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy

Prompt and efficient service