Customer FeedBack

I bought an Ideal Standard shower door. Very happy with the price and whole purchasing and delivery service including receiving an email checking that I had ordered all the parts that I needed for the installation. Very happy to recommend and will use them again.

Excellent Customer services and very helpful staffs. always keep it up.

Ordered on Friday and arrived the following Monday. Excellent service - thank you very much

Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.

Good products and prices with very polite and helpful staff.
Thanks,

George Simpson

Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service

Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.

Good price fair delivery time

Great service. Product competitively priced and delivered bang on time.

Order was delivered on time and I was accurately kept informed.

Order arrived on the day stated. Good service.

First class as ever

The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.

Tom

Absolutely fantastic service. Fast delivery would recommend . Many thanks

It was unfortunate that the first delivery of my item was lost in transit but full marks to myTub as they kept in helpful communication with me and sent a replacement item shortly after me reporting the non-delivery. I thoroughly recommend this company for their efficient and friendly service.

Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good

Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina.

Very good service, fast delivery

As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards

Excellent turnaround time - ordered Monday night, received Wednesday morning. Plenty of communication about delivery ETA. Delivered on time. And the product prices were far better than anywhere else I could find on the internet. Many thanks.

Goods received as ordered and as per estimated delivery date. Thank you.

The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.

Great company. Very helpful from start to finish.

Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices.

The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post

Easy to use website, good value for money and a prompt delivery service.

Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.

Mary Cotty

service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks

Hi! MyTub Staff.
Received my order, Sandringham Kitchen Mixer Tap very promptly, before expected in fact. Thank you for the very good service.
R P Matthews

Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable.

Thank you for my delivery which I received on time as your emails indicated.
I was most impressed with all your communications to keep me well informed at all times.
Your website was easy to follow and order through.
I will have no problem in recommending you to all my colleagues.
Regards, Dennis Vercoe.

Great service, kept fully informed.

Efficiency and reliability!

Thank you

Please do not send anymore emails

Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again

Excellent service, good communication, quickly located a part that everyone else said was obsolete.

We are very pleased with the quality of your products, the service delivered to us and the prices we are paying.

Many Thanks

Darin Loxley

Order arrived in good time. Unbroken.

Brilliant as before and great advice....Cheers!

Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you.

havent used your service before im very impressed by your prompt service andand step by step information and the young lady who processed my order will definatly use your company again regards steve green.

Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days.

Order has been received and all is ok. Thankyou so much.

MurielTobin

Thanks for very prompt service, would certainly buy from you again.

Item has been delivered and there is a remote possibility of a repeated order. Can you work out faster if i place order

Very happy. Everything came as ordered, well packaged and very prompt. Prices also very good, we will definately use this company again. Also, website well organised and easy to navigate. 1010

Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed

Great service

Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied.

Very happy with the service from MyTub.
We very much appreciate the updates re. delivery date.
Will certainly be visiting your website again and look
forward to placing more orders with you.

Mim Gamble