Customer FeedBack

Goods supplied as ordered, communications excellent, delivery timely.

great service will use again

Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks

Great price, very fast shipping, would definitely recommend

Ordered a bathroom worktop on line. Was advised by email of progress and it was supplied locally and delivered by that firm. Top rate service and keen prices will mean me looking here first for future product requirements. Although it needed a little searching to find what I wanted on the web site, if you know what you want, you can probably find it here.

very good service ,
thanks vince

Excellent and speedy service. Will be using this company again.

Voiseys Electrical Services Ltd Poole Dorset

Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text

Super experience

Good customer support. Item delivered as per your instructions. Thank you.

Very prompt service. The only thing there was not an invoice in the box.

Really impressed with the service and speedy dispatch of order!

Received on time. Great customer support. Will definitely use him for future purchases

My order arrived on time as stated and the Customer Service recieved from this Company is second to none.
I received emails keeping me informed of the progress of my order from the date of the order to the actual delivery.
The website is clear and concise and their range of products are vast.
I have been using the services of MyTub Ltd for a number of years now and would not hesitate to recommend them.
Andy Yates

Delivery was perfect

Thanks for your help with this
The lid on the loo seat broke but I could not find the correct replacement for ages
Then when I got the right product number I was unsure how to get the old one off
Then I could not source a replacement
I found your add on line
Found the right part
Spoke to someone helpful who explained how to remove the old seat and lid which I did while he was on the phone giving instructions
Bought the part, it arrived quickly and is fitted
Excellent service
Thanks

Great service as always.
Product as spec and on time.

Good service,goods as described and delivered on time

Order arrived within stated time - Good service!

Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.

Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.

Arrived when advised, in excellent condition.

Happily deal with MyTub again.

Rob Thorp

Bath was as expected, delivered on time and at great price. Would recommend to anyone.

Excellent service and fast delivery. A big thank you especially to Christine for her help

Great service.
And they even rang me to check my order as I had inadvertently ordered 2 of my 5 items in the wrong colour which I hadnt spotted
Michael Bottomley

Good reliable service and products would recommend.

Excellent service, speedy delivery very pleased with the product.

Ordered a bathroom cabinet panel on Monday. Received a phone call on Wednesday asking if it would be ok to deliver it that day, which it was. I received it early evening on Wednesday. All in all a first class service and would recommend to everyone.

Excellent service - arrived very promptly.

Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that.

First class service

Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy

Prompt and efficient service. Goods exactly as described.

Thank you for the fast and efficient service I have received ,part fitted and in operation again

Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.

I Rose.
Hatfield.

I had no problems using this site. The items I ordered arrived on the dates they promised. The question and Answer system they operate is really good. I had a couple of queries that were quickly answered.
I would recommend this site. They supplied the items I wanted quickly and efficiently. I will defiantly use them again.

We ordered a toilet seat which we believe is now discontinued, with my tub.co.uk and although it took some time before delivery they kept me informed at all times and the order arrived as promised. The item was as described, well packed and easily fitted. I would recommend the company and would use again.

Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks

Replacement kit is fine. Damaged kit returned to courier. Thanks.

Very impressed with the level of service, will definitely use again

First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended

Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub

Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service.

Received my order earlier than expected - brilliant. First time to have used this
website and if need be will look around again. Waiting for my son to fit the part
but looks the right thing. Thanks Christine!:

Good communications and service.

Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.

Excellent service, good prices, fast delivery.

Easy to use web site and prompt delivery. Will use again

Very pleased with the service that we received. The part arrived promptly from the other side of the world. There was an issue with the cost of the freight to start with but that was rectified and we were very happy.

The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this.

Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing!