|Received with thanks
|Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you
|Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.
|Cant recommend this company highly enough .I brought an ideal standard toilet,40% cheaper than I had found anywhere else .It was delivered within 48 hours and there was excellent communication and information from both Mytub and its couriers.I would most Definately use this company again.
|Item sent quickly and with good packaging, thank you.
|Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
|Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
|Goods received in good order but not in the 2 days originally promised. 5 out of 10
...Dacefield Services Ltd
|Very happy with the service
Goods arrived as promised
...Anthony Roberts - MINACK MECH MAINT
|We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again.