A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much. ...A.BRYANT
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Our boiler arrived on time, thank you for your help regarding installation! ...clive hamer
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Good price, good service & quick delivery - what more do you want! ...Roy Davies
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Dear SirMadam,
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
Sincerely,
A. Cochran
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo ...Andrew Cochran
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Thank you so much......i placed two separate orders and both came the next day. I will certainly be reccommending and using " My Tub" again.
Thanks again,
J Smart Plumbing. ...J Smart Plumbing
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The toilet seat was of top quality and delivered promptly. I shall deal with you again ! ...Prof Maurice Shutler
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Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased. ...Richard Weeks - Atkins Ltd
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Products at a good price, but painfully slow delivery by todays standards for easy to source items. ...Reid Carter Wilson
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss. ...chris meadows
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