Customer FeedBack

Kept me informed as to delivery date and arrived on time. Thank you

Good prices, delivered quickly, good range of products. Ill be back!!

Good service, item took a while but was kept informed.

laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John

Very quick delivery and extremely happy with the part and service !

Good service,would be happy to purchase from My Tub again

Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you

Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working.

Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much.

This order was picked up from Plumb Centre Chesterton Newcastle Staffs today
Pleasantly surprised how easy all this was .Item was only a small order n.evertheless procedure was efficiently done and nothing seemed a bother ,
Thanks

From order to delivery and quality of goods, everything went as smooth as a babys bum.

Very pleased with the service.
The item was delivered on the date advised.

Great service from mytub, great prices and the best courier service I have ever had. Cant thank mytub enough, they have been brilliant : I will be keeping mytub in my favourites.

Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.

Order came quickly, and the price was well below the manufacturers own website. Will use you again.

The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.

Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others.

Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you.

Excellent customer service all round and prompt delivery!

When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know.

Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.

Slight delay in delivery but that was the fault of my fridgefreezer deciding to go wrong over the xmasnew year period. Otherwise price for the part was the best I could find on the web so if I need anything else I will return. Thanks Chris.

excellent delivery time, very well packed and great communication, thankyou.

Excellent Service

Good company,will use again. Highly Recommend.

order arrived on time and very good service

Excellent service. Received exactly the item I required. Would highly recommend myTub together with its friendly attitude throughout the transaction of supply & delivery. Ron Munden Hereford.

Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.

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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub

would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks

email sent to advise day and time of delivery, item delivered at the time expected
excellent service

Great price, only let down was the slow delivery time.

Would also be nice if you started stocking viessmann products.

Great service. Ordering process very good in that always told where are in the process.

Could do with a time slot re delivery rather than just a day.

Everything ok thanks.

very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.

Hi..
I received my order nextday,,: thank you.

Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.

Thank you. DM

goods received okay, I shall order from you again.

Merry Christmas
Mr Wells.

Good communication and dispatched as advised

A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done .

Was delivered at the time discussed.

The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied.

received ok in the end slower than expected but not to much of a problem for me

thanks for keeping me informed though

Thanks for a hassle free order and delivery.

Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you.

no problems at all, excellent communication will gladly use your company again.

Speedy service - goods as described - Thanks

Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden

Hi,
The wholentransaction was very fast and efficient.
Many thanks

David

What a great team of staff you have. Everyone I spoke to went out of their way to be helpful and they managed to supply the part I required even on 20th December!! I will recommend your Company to anyone and everyone I know who is needing the kind of items you supply. With many thanks and best wishes for a successful 2012.

Good website- easy to use. Fast delivery. Product as described and good value. Thanks