small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth ...Richard Preuth
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ...Neil Scroxton
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My order was placed at noon Thursday and delivered noon Friday.That is what I call excellent service.Would use this site again.
Thankyou
Keith Barrow ...Keith Barrow
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...Alan Downie
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service. ...John Alden
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN ...Rob Poulton
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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Received packaging ,quality excellent, exactly what I was needing it for,excellent company to deal with ...Denis McLaughlan
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