I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!
...PHILIP WILKINSON
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Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.
...L.Webster
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Good price, long wait for goods. Updated often why the goods were delayed.
...David McColl
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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know.
...Miss Danielle A Johnson
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1st time using this company excellent service from start to getting the order thanks again will use you again
...Walter Carr - Walter Carr
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appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better
...A. P. B. Thompson
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Great service from you, so thank you
...James Robinson - Lee Robinson Associates Ltd
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Delivery was very slow I order the shower screen on the 290611 and it was ready for me to pick up on 040811.The screen is just what i wanted and I am very pleased with it worth the wait.
...Paul Wiggins
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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards.
...Mr J C Ward
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£
£16.21 
