Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you! ...Pamela Bullock
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Many thanks for sorting out the problem of delivery. ...Charlie Gregg
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Service excellent, no problems with delivery of the items. Happy to recommend. Also happy because parts ordered were for an old fire and many pieces obsolete, yet you still had in stock thankfully! Will definitely use again when need arises. ...Debbie Cornelius
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...Lisa Foley
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I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks ...D.C. Duncan
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you. ...Elemental Heating
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Good products,delivered on time,great service. ...honeywell bs
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied. ...Vimal Patel
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ...David Williams
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