I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Very quick delivery, no problems. Taps not fitted yet - tomorrow.
Any probs. I'll let you know.
...John Everett
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Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery.
...Mr S Grant
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Youve done it again guys! Sourced obsolete parts in 24hrs, great communication, Google searching for these parts is now a thing of the past! BRILLIANT!
...Brooms Park Ltd
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley
...Stephen hindley
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Bathroom accessories. Good choice of items. Active response and follow up. Prices fair for these Metlux items. Delivery prompt.
GH Glasgow
...George Hunter
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company
...Dave Turner
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order arrived ok thank you all good
...Dave Millen - Pandora Estates
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The product was good but it took a very long time to arrive. I think it was the best part of two weeks. I would have thought that this would have arrived in no more than twothree days.
...A3 Home Electrics
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Good price and excellent service
...Dougie Skinner
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£
£16.21 
