The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul ...Paul larmour - Paul Larmour
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future. ...K.Last Plumbing
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FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
BC ...Barry Carter
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Excellent service, good prices, fast delivery. ...Fred Gray
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Hi
I bought a Riello R40 G10 burner from MyTub about a year ago as retrofit for a 30 year old oil boiler which was in otherwise good condition. The choice and fitting of this burner was non-trivial and I received entirely excellent advice on these matters from your sales team. I shall be pleased to approach MyTub as my first port of call in any related future purchase.
Thanks and regards ...Peter Hobbs
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The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend. ...Mike Walton
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Goods arrived promptly, for which thank you. kind regards, Anne Wolf. ...Gillian Wolf
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Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub. ...John Pattison
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