All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...Steven Broad
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Found the service from mytub first class,
Thanks very much, will certainly use again : ...Adrian Robinson - A
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all goods as decribed, reasonable price, free delivery. Most useful thanks Joe ...Joseph Brack
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it. ...James Brannigan - James Brannigan
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Accurate description, very good service and speedy delivery with excellent pricing. Would definitely purchase from here again.
Thank you ...Matthew Hipwell
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HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job ...Geoffrey Taylor
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Excellent customer care and service. Great pricing and fast delivery. ...Elizabeth Truszkowski
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Received thank you albeit longer than expected. ...Keith Foster
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you. ...Mrs E Thomas
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