Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service. ...Peter Young
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Hi
While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
Many thanks
...Dougal
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I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent! ...Timothy St.JohnHayes
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...MARK GILBERT
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The item was deliverd in a reasonable timeframe and on the date specified and was significantly cheaper than the competition.I found the updates on the order satus particularly helpful. ...Victor Harker
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service. ...Beverly Horn
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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Excellant service, would definitely use my tub again ...Karen Tarrant
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MyTub have one of the best websites I have ever used. I can find almost anything I need without fuss and without rip off prices. On ordering I was given an estimated delivery date and the day before delivery an email arrived confirming the delivery - this is a great service. This is the second time I have used MyTub and it will not be the last I am sure. ...Colin Hoggett
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