|We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.
The service was good and I was able to pick up the goods as arranged. I thought it was good to be given the chance of picking up myself, and not having to pay the delivery charge. Parts were as expected - which isn't always the case with online purchases! Also the order was available quicker than expected
Nice to do business with you.
|I am extremely statisfied with my purchase of matki shower cubicle , it was easy to seach for and order the the item required on the website, customer service was excellent, no problem in contacting,sending receving any meesage. I was kept informed of the delivery which arrived as stated. I will recommend My Tub to my friends and will make purchase from My Tub again. 28.06.2014 - M. Siddique - Manchester
|Excellent service, will use you again
...Mr J D Laugharne
|Excellent service, part arrived on Thursday before 8.30 a.m. thank you
|Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
|Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.
|EXCELLENT SERVICE AS NORMAL
|very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends
|we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub