On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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First Class!
...Mrs A Emmett
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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given.
...Anthony Kendrick
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Hi my tub. Goods in good condition , fairly easy to find on the Web site, only complaint is the delivery time scale. Waited over 2-3 weeks for delivery of radiator covers.
...Keith Nickson - Fiveway systems TA Cherwell Heating
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Excellent and reliable service.
...Edinburgh Marriott Hotel
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Good.
...coat marine limited
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Excellent! Very impressed. Very happy.
...Robert Wakefield
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order arrived ok thank you all good
...Dave Millen - Pandora Estates
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Hi, Good, fast and efficient service. D. H.
...hewitt maintainance
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I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub.
...Daljit Singh
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£
£537.50 
