Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you
...Judith Nicholson
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you.
...Jean Hatton
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Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item.
...Robert MacGregor
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Very helpful and kept me informed of when delivery would take place.
...Virginia mansouri
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
...Steve Guy
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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Rad valves arrived ontime good service on that -small packages could come via post more quickly. site search may not work well when precise name of component is not known.
...simon mead
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Excellent service.
I was phoned to say there was only one in the country in Wolverhampton Monday afternoon agreed to have it delivered by courier was delivered Tuesday 1:30pm
A big thank you
...NORMAN WATKINSON
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VERY GOOD, EASY USE INSTRUCTIONS,
...Clive Bradley
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£
£537.50 
