the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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A really efficient service locating a hard to find component. Good communications and fast delivery. ...Allen Hardman
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Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday. ...Lian Hock Hardware
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Good products,delivered on time,great service. ...honeywell bs
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Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service. ...Peter Young
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Really good and received in plenty of time as needed.
Would use again if needed : ...AFM Ltd
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...GASFLOW PLUMBING AND HEATING
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Excellent timely service ...PAUL
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Very pleased ...Mark Young
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication. ...John Pearce
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