I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Excellent service and very helpful delivery man. Will certainly do business with you again.
...Aidan Harrison
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Fast delivery and excellent comunication thankyou.
...richard johnstone
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excellent price, good quality and rapid delivery. Would recommend this site to everyone.
...Hugh Pidgeon - East Riding Leisure Haltemprice
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again.
...John Cheetham
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Many thanks for my bathroom accessories, very good quality, I am very pleased with them. Also many thanks for the prompt delivery.
Mary Devereux
...mary b devereux
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day.
...Matthew Lewis
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again.
...Stephen Hanmer
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers
...R Stevens
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ordered goods and had them within two less than two days very good
...Mrs Sheila Givens
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£
£537.50 
