Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to. ...Mrs Jane Greenhalgh
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ...Stewart McGrath
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goods received on time. Very pleased with service ...A C FOSTER BUILDING SERVICES
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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I was pleased to find this shower rose as I had some difficulty in replacing the old one which was badly affected by hard water scale. ...Vic Cocker
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My order arrived safely and on time. This is a good firm to deal with and I recommend them ...A M Smith
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ...David Hall
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Great company, easy to use site, very competitive prices, efficient communication and speedy deliver! Perfect!
...Nick Wynne
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Your service, your online booking, the result were excellent.
The product arrived in good order and rapid.
Could safely recommend your business to anyone.
...R Brannan
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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