Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
...Hugh Kelly
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub
...Lynn Frances Andrade
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Very pleased with goods, had searched for days to find the exact basin I was looking for and found it straight away on mytub! Ordered and received everything in excellent order.
Would recommend to anyone quality etc is exactly as stated and the service is excellent.
Have given out the website address to a few friends so hopefully they should order from mytub, a great website, good value and extremely helpful with any queries!
10 out of 10
...Mrs Marian Milne
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Great service, Toilet seat arrived in good order. within a few days, many thanks
...David Hawkins
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays.
...J H Fletcher
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good
...Brian Farrell
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
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Great service my tub, thank you!
...Gillian Wass
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Very impressed with their service - spoke to about 15 companies looking for this part, all told me between 7-10 working days, these guys got it for me in 2!
...Dougal Marshall
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Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad.
...Altaf Patel
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£
£537.50 
