Faulty item replaced within days. Much appreciated.
...Yvonne Nestor-Ryan
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG
...Graham Griffiths
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All good - no problems. Correct part, good price and delivery, whats not to like
...Arthur Dalton
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Very helpful service with useful updates. Able to source difficult to find products.
...Carbennan Cars
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period
...barry ferguson
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
------------- -----------------------------
Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub
...Xiaobao CHEN
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Good communication and delivered replacement part fast - Thanks
...Alan
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I found your staff exceptionally helpful and very pleasant to deal with. Rachel went out of her way to help me and I am glad to say that the item was delivered early on the Friday which allowed me to sort out my bathroom before our guests arrived. Thank you very much and I will certainly deal with your company again.
Rose Gill
...Rose Gill
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Excellent service and communication. Thank you!
...Brian Rattley
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton
...Michael Frampton - Tri Management Ltd
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£
£537.50 
