Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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no problems at all, excellent communication will gladly use your company again.
...bas services
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Excellent service Prompt response. Keeps you updated at every stage. Couldnt fault it. However I didnt pay attention. Because it showed two items I wrongly assumed two were being supplied . It clearly says the price is for one! Lesson learned, Ill be ordering another.😃
...Mrs D Small
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Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
Alexander Simpson
...Alexander Simpson
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you.
...David Rodgers
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
...David Hall
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Delivered on time well packaged, many thanks
...NNL
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress.
...Ken Young
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Easy to use website, speedy transaction, swift replies
...Debbie - Mains electrical
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Delivered in good condition on the day - morning as promised
...Mr I H Goodale
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£
£537.50 
