I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Excellent service, really prompt to reply and helpful.
John
...John Corrall
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly.
...James Cole
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very good all round service, Thank You very much
...The Godolphin and Latymer School
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A very helpful company, who were supportive and reliable. Good service!
...Electrician
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Great service. Super fast delivery collection, helpful and professional. Plus could actually speak to someone unlike other large competitors...cough cough victorian plumbing....thank you.
...daniel lofthouse
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Brilliant service helpful staff and a fast delivery.
...Mrs IA BRUNSKILL
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Nice friendly service, with regular updates.
Regards,
Mark
...MARKABRAHAM
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Very good service. Thank you.
...Mrs P A Davies
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Order arrived quickly and was perfect for my purposes. Thanks.
...Nigel Bryant
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£
£537.50 
