|I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
|Brilliant service, thank you. Robin
|Fantastic support for a faulty showerhead. Delighted.
|great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
|I thought the service was very good all round and wouldnt expect anything would better it
|Good price & quality, but delivery quite slow.
|Though probably not your fault but your suppliers I have always found Daikin to be crap at everything they do, delivery time was past a joke order 7 dec receive 9 jan.
|Excellent service - order correct and on time.
...Opus Property Services Ltd
|Excellent service and communication. Ordered a regulator for Stoves oven which was obsolete, My Tub contacted Stoves for replacement part information. It was cheaper than original item. We searched around the net to find fitting instructions, so less than Â£25, much cheaper than the Â£900 we feared! Would highly recommend and definitely use again, thank you!