In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub ...mr faramarz ghatreh
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order. ...carol barbero
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I received item, well packaged, thankyou, Installed the Aqualisa
Quartz electric shower, my customer was delighted, overalll
A*** ...Nick Tiddy
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again ...Alan Lancaster
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives ...Ray Smith
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered. ...Samuel Marsden
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Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services. ...Karen Chubb
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delivery prompt.A.OK. ...Garry Redshaw
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