Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again. ...Paul Callow
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...Graham Currie
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
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Good price c.f. competitors, and very prompt next day delivery ...Nicholas James Marston
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Very good service. Order status was updated at each stage and was delivered on due date as promised.
...mike buckley - TLC Property Services
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Happy with the product. Easy to order. Quick delivery. Good price. ...Teresa Hales
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Would use again, kept informed at every step, and item received very well packaged ...John Barrie
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Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction. ...Rod Southern
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Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
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