|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|Fantastic! Made my order at 4.30pm and picked it up by 9.30am the next day. really pleased with order and service received. Thank you!
|Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
|happy with the service
...alex samborek - samborek plumbing and heating
|Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others.
|Good web site, easy to navigate. Good products and Good prices, cheapest for the product I purchased!
| Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
|Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!
|Order came quickly, and the price was well below the manufacturers own website. Will use you again.
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.